Terms and conditions - club hummel

Welcome to club hummel ("loyalty programme"), the hummel loyalty programme for anyone who loves sport, play and community. The loyalty programme is operated by:

hummel A/S (hereinafter hummel)
CVR no. 81198411
Balticagade 20
8000 Aarhus C
Get in contact with customer service using the contact form.

When we refer to "you" or "your" we are referring to you as the person acceding to these terms and conditions. These terms apply to your membership in club hummel, and by becoming a member of the loyalty programme, you also agree to be bound by these terms. By registering for the loyalty programme, you also agree to be bound by our normal digital terms and conditions of sale.

Please read these terms carefully.

1. MEMBERSHIP REQUIREMENTS

To become a member of the club hummel loyalty programme, you must be at least 16 years old and be a legal resident of either Austria, Czech Republic, Romania, Slovakia, Slovenia, France, Sweden, Poland, Germany, Spain, Denmark, Belgium, Norway, or the Netherlands. If you are at least 16 years old but not yet 18, you must also have consent from a parent or guardian before you can register for club hummel. Your parent or guardian must read and accept these terms. By registering for club hummel, you confirm that you meet these membership requirements.

Get a detailed overview of how to register for club hummel, the membership benefits and how to use them on this page.

2. REGISTRATION

If you meet the above criteria for membership, you can register for club hummel below on this page or by filling out a digital registration form in a physical hummel store. It is not necessary to purchase products to become a member of club hummel. Only one account per person is allowed. If you register for the loyalty programme, you agree to provide and maintain true, accurate, current, and complete information about yourself when requested in the registration form. By signing up to the loyalty programme, you agree to receiving exclusive offers, inspiring news, and personalized recommendations from hummel via emails and advertisements. Therefore, it is necessary for you to provide contact details, in order for hummel to target and tailor the communications directly to you. You agree to the following:

Newsletter Subscription
I wish to receive communications about exclusive offers, inspiring news, and personal recommendations from hummel via emails, SMS, and advertisements. Therefore, I provide my contact information so that hummel can target and tailor the communications directly to me.
Profiling based on search and purchase history for marketing similar products through the customer club
I want hummel, based on my search and purchase history, to target similar products for marketing through the customer club. Therefore, I provide my contact information so that hummel can target and tailor the communications directly to me.
Profiling based on search and purchase history for marketing similar products through social media
I want hummel, based on my search and purchase history, to target similar products for marketing through social media. Therefore, I provide my contact information so that hummel can target and tailor the communications directly to me.
Processing of browser history, including pixels, for marketing similar products through social media, etc.
I want hummel to use my browser history, including pixels, for marketing similar products through social media, etc. Therefore, I provide my contact information so that hummel can target and tailor the communications directly to me.
Advertising on other websites
I wish to receive communications about exclusive offers, inspiring news, and personal recommendations from hummel via advertising on other websites. These ads may appear on pages other than hummel's own based on my cookie preferences and behavior. This could include Facebook, Instagram, Google, YouTube, Pinterest, ads on websites like tv2.dk, and other websites I visit that make their advertising space available to hummel. You can find these on the list here. Therefore, I provide my contact information so that hummel can target and tailor the communications directly to me.

3. MEMBERSHIP BENEFITS

Once you have registered for club hummel, you get immediate access to several benefits only for members. In some cases, we may change, remove, or add certain benefits with or without prior notice. In addition, the following applies to the current membership benefits:

3.1. SIGN-UP DISCOUNT

After registering for the loyalty programme, you'll receive a discount code via your provided email address giving you 15% on first purchase. The discount code can be used on full priced items. The discount code will be valid for a limited period and certain product exclusions may apply (for instance, the discount code is not valid on club jerseys). You will be advised of any additional restrictions and terms in the welcome mail.

3.2. PRODUCTS ONLY FOR MEMBERS
You will have access to purchasing products that are only available for members of club hummel. These products will be clearly marked with a "members only" badge. The products will be available as long as supplies last.

3.3. OFFERS AND DISCOUNTS FOR MEMBERS ONLY
As a club hummel member, you get access to offers and discounts that are exclusively available to members. The duration of the offer period may vary and there may be certain restrictions associated with the offer or promotion. You will be notified of these at the start of the offer/promotion. Our standard terms and conditions for offers will also apply. If the offer is via a discount code, this will be for single use. Discount codes will have a limited validity period and a maximum discount value, which you will be notified of upon receiving the discount code. Certain product exclusions may apply, and discount codes cannot be combined with other promotions or discounts.

3.4. SHIPPING AND RETURNS
As a club hummel member, you get free shipping at a lower order threshold than non-members. See our delivery page for the exact shipping fees and thresholds in your country. You also get a full 100 days of returns on all your orders.

3.5. PRE ACCESS
As a club hummel member, you get pre access to sales and in some cases new products. The duration of the pre access may vary from product to product. Our standard terms and conditions for sales of products will apply.

4. USING THE ACCOUNT

You are solely responsible for keeping your password and member account confidential and you are fully responsible for all activities that occur while using your password and account. The loyalty programme is for personal use only, and therefore you must not share your club hummel membership and/or password with others. You must immediately inform hummel customer service of unauthorised use of your password or account or any other breach of security.

You agree that you may not:

provide access to, use, reproduce, modify, download, sell, transfer, publish or otherwise make your club hummel membership available for commercial purposes
take actions or measures that may damage, interrupt or otherwise interfere with the operation of the loyalty programme
misuse your membership in the loyalty programme or use it for illegal or unauthorised purposes (including but not limited to transmitting computer viruses through your account or using your account in a manner that is discriminatory, offensive, abusive, malicious, defamatory or that violates or infringes on the rights of others)
transfer, sell or trade (or attempt to transfer, sell or trade) your benefits or exclusive membership offers

5. CANCELLATION AND CHANGES

5.1 CANCELLATION
You can unsubscribe from club hummel at any time via your profile or by contacting our customer service. You unsubscribe by deleting your club hummel profile: Select "Profile", "Settings" and "Delete profile". Please note that if you unsubscribe, you cannot be logged in when you shop with us.

5.2. CHANGES
hummel reserves the right and may at any time at its own discretion and without notice use, interpret, revoke, change, restrict, cancel or adjust club hummel and/or its terms and conditions, rules, regulations or benefits. Such changes will take effect 14 days from the date you were notified of them either online or via email (or a combination thereof). If you do not want to accept the changes, you can delete your membership at any time.

hummel also reserves the right to make minor changes to the loyalty programme and its applicable terms and conditions without notice, as long as the changes do not materially affect the membership in a negative way. Make sure to keep up-to-date with the terms and conditions. You can always find the latest version of the terms and conditions on this page.

5.3. BREACH OF RULES
Any breach of the rules for club hummel, any proven or suspected misuse, breach of terms and conditions, one year of inactivity on your profile, presentation of incorrect data or any action contrary to the interests of hummel may result in exclusion from and/or affect your right to be a member of club hummel.